Keep your website and email working during a transfer Print

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A transfer changes who looks after your domain — it does not have to change your website or email. A little prep keeps everything running.

Before you transfer

  1. Write down your current DNS records (things like A, MX and CNAME).
  2. Make sure those same records are set up at the new provider.
  3. Then start the transfer.

With matching DNS on both sides, visitors and email never notice the change.

💡 Handy tip

Not sure what your records are? Support can help you copy them over safely.

See also: “DNS records explained” in Nameservers & DNS.

Still need a hand? Our support team is happy to help — open a support ticket and we’ll take care of it.


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